It is of course necessary for us to store some of your personal data. Obvious examples being we need your email address for online events. We benefit from having some idea of who you are and the nature of your organisation so we can point you in the direction of suitable events. Noting the events you sign up for, how often and such like helps us understand better if you're likely to be interested in an event. But ultimately the only personal data we store is the email address. We don't ask for phone numbers or addresses. Like we said, if we don't need the data, we don't want it.
We cannot deny that having your contact details combined with data on your company or organisation location, size, budget (etc) could be valuable to others. So let us be as clear as we possibly can be.
Your data is only there to help us do our job better. It is not, and never will be a resource for us to trade, pass on or treat in a way you would not approve. Holding your data is a serious responsibility, both legally and morally. We acknowledge 100% that what is said here must be observed not only by the letter but by the spirit it is expressed.
Third Sector Network is fully GDPR complaint and will co-operate with subject data requests at all times and as quickly as possible.
On the subject of cookies. Third Sector Network uses services like Google Analytics to monitor things like, what times of the week people use our website, the general parts of the UK our visitors come from (never specific addresses) and of course what pages on our site people click on. This helps us understand which parts of our site are working, or not. It helps us know where our marketing is working well and where it isn't. In order for Google Analytics to work we have no choice but to collect cookies. We just do so for functional reasons such as those detailed above. We do not to it so we can advertise more effectively to your personally and our cookies don't record any data that could identify you specifically, even if we wanted to, which we don't.
We welcome discourse on this subject and if at any point you wish to raise any issue or concern you have about anything related to this we encourage you to do so. Obviously, we promise to handle any formal issues entirely within the guidelines we are obliged to observe.
We do not charge for data requests. We consider requests to delete data held to be both reasonable and no inconvenience to us. We are obliged to respond to data requests within one month. We aim to respond fully within 10 working days.
(This policy was last reviewed in July 2021 by the senior management team and approved by all parties at Third Sector Network Ltd.)